Behind the Scenes with Klass Universal Entertainment

Sup Party People?! Klass is about to enter into its busy season and I thought I would share how some of the process works from an initial inquiry to a satisfied client/new friend. Hope you enjoy a little ‘behind the scenes’ with Kupah!

First, a gig will come in from EVERYwhere and I mean EVERYWHERE: Facebook messages, e-mails, phone calls, texts or third party friends. Gigs will also frequently come from clients providing leads or from actual gigs where we pass along business cards and mix CDs (and of course if we are dj’ing at the time then our services have spoken for themselves.) As if that isn’t enough, we also get inquiries through our website as well!

Where ever the lead comes from it is then sent directly to the office for a “first look”. “First look” is where our Dj/Talent manager, office sales team and I discuss what the client/friend is looking for, based on the initial information provided. It’s good to have this take place before speaking to the client because if they are pretty straight forward with what they are looking for, our office can move forward with personnel, creative and proposal portion of the process. : )

The Dj/Talent Manager is in charge of reaching out to one of our 15 entertainers for availability and basic details of the event proposed. While this is happening our office is working on other contracts and client needs. Once we have personnel, our office then begins the “Creative Process”…

The Creative Process can take awhile as there can be negotiations and multiple conversations regarding what exactly is needed for the event once the Dj/Emcee has been announced. We provide novelty items like Pop-a-Shot, Wii Stations, Photo booths and even more lux level items like high end lounge decor or music-video style videography! Tell me about it Ha! Alas we have figured out the perfect package for our client and their party! We then can send over a proposed contract for their review. 

Depending on how effective the Creative Process goes the proposal process can be quick and #EZ. 

Once contracted it gets sent over to our Client Liaison who will then contact the party 60 days or so prior to their event and begin the Moments Process. Here we work alongside each one of our clients to ensure we capture the vision they have for the party. This is usually through emails and a few calls between our office and the client. Information is gathered and organized during this process and then sent to each of the entertainers 14 days or so before the event. Dj’s then begin looking for songs requested and motivators make sure they know songs as well, as they may have dances associated with them. Emcee’s will familiarize themselves with names and special guests from out of town or relatives of the guest of honor. Sometimes there are is a site visit between Kupah and the client to arrange placement of up lighting or furniture etc. 

Then Ladies and Gentlemen… It’s time to get Klassy We arrive to each event 90 minutes before the event time and set up. We quickly go over information as a team and then #MakeMoves and #GetWidIt providing top of the line Entertainment for our clients/friends…. the rest is History…

Below are some testimonials of just this year alone. Hope you enjoyed my little tour of Klass Entertainment, behind the scenes. 

 Testimonials:

“Thank you all so much for a fabulous night!! You guys were awesome from start to finish:) please send our thanks to Razz and Kupah, too!”

 “Kupah – Thanks so much! We can’t wait to see it and relive a fantastic night. So many guests commented on how great you were thank you!! I have referred you to anyone that even mentions “wedding”.”

 “Hello my friend!

I hope you are recovered from your marathon day of dj’ing on Friday! Just wanted to drop a note and thank you for everything you did to make the event at Collective such a success. Everyone was thrilled…and as always, you were perfect! Loved having you and dj Kazz as a team…he is awesome too :) Totally serious about the dance lessons with Klass Motivator-Definitely call me! Serious about my b-day too… I will call Ms. *** for some dates. Talk soon!**LOVING the mix….Thank you!!!

 “A big big thanks to Kupah (and Kevin) for Friday night – music was great and the client was thrilled! Looking forward to working together again”